General Questions
How do I choose the right product?
Consider your primary concern: Back pain from sitting? Posture correction? Sports recovery? Each Enthra product is designed for specific needs. Check our Shop by Solution section for guidance.
How do I find my size?
Every product page has a detailed size guide with measurements. Measure your chest circumference for posture correctors, waist for back braces. If between sizes, size up for comfort.
What is your shipping policy?
Free standard shipping on all orders over $50. Orders ship within 1-2 business days. Delivery takes 3-7 business days.
What is your return policy?
30-day satisfaction guarantee. If you are not happy, contact us at enthraus@gmail.com for a full refund or free exchange. No questions asked.
Are your products FSA/HSA eligible?
Some products may qualify for FSA/HSA reimbursement. Check with your plan administrator for specific coverage details.
How do I contact customer support?
Email us at enthraus@gmail.com. We typically respond within 24 hours during business days.
Product Usage
How long should I wear the posture corrector each day?
Start with 1-2 hours per day, gradually increasing to 4-6 hours. Do not wear overnight unless advised by your doctor.
Can I exercise while wearing the back brace?
Light exercise is fine, but we recommend removing the brace during intense workouts. The brace is designed for daily support and recovery.
How do I wash my Enthra product?
Hand wash in cold water with mild soap. Air dry flat. Do not machine wash or tumble dry.
Can I wear it under my clothes?
Yes! Enthra products are designed to be slim and discreet. They can be worn under most clothing without being visible.